Privacy Policy for Witch-please!

Effective Date: 01/06/2025

1. Introduction

Witch-please! ("we", "us", or "our") is a sole trader business providing nail technician services. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, and protect your personal information.

2. What Information We Collect

We may collect the following personal data when you interact with our services:

Full name

Contact details (email, phone number)

Appointment history

Health-related information relevant to the services (e.g., allergies, skin sensitivities)

Payment details (note: we do not store card information)

Social media handles (if used to contact or book services)

3. How We Use Your Information

Your personal data is used for:

Booking and confirming appointments

Providing safe and tailored nail services

Communicating regarding your appointments or enquiries

Maintaining accurate business records

Sending occasional updates or promotions (only with your consent)

4. Lawful Basis for Processing

Under GDPR, we process your personal data on the following lawful bases:

Contractual necessity – to fulfil our service to you

Legal obligation – for recordkeeping and accounting

Consent – for marketing communications or health-related information

Legitimate interest – to manage and improve our business operations

5. Data Sharing

We do not sell or share your personal data with third parties except:

When required by law

With service providers (e.g., booking platforms, accounting software) who assist in running the business and comply with GDPR

6. Data Retention

We retain your personal data:

For as long as necessary to fulfil the purpose for which it was collected

For a minimum of 6 years for financial records (as required by law)

Health information is reviewed annually and deleted when no longer relevant

7. Your Rights

Under the UK GDPR, you have rights regarding your personal data, including:

The right to access and request a copy of your data

The right to correct inaccuracies

The right to withdraw consent (where applicable)

The right to request erasure of your data (subject to legal requirements)

To exercise any of these rights, please contact us at the details below.

8. Data Security

We take data security seriously. Your information is securely stored in password-protected digital systems and is only accessible to the business owner. Paper records (if any) are stored securely and disposed of properly.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, you can contact:

Witch-please!
Hollie O'Neill
Email: hollie@witch-please.co.uk
Phone: 07388866383
Location: 15 Patterson Close, Birchwood, Warrington, WA36QR

If you’re not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.

Let me know if you'd like this formatted as a downloadable document (PDF or Word), or if you'd like a version for your website or booking system.